Help

Setup, access, payments, and go-live guidance

Get help with onboarding, roles, ordering, billing, integrations, and account access. Start with FAQ, or contact support with the workflow that is stuck.

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Setup and onboarding Account and security Ordering and payments Integrations and reporting

TheMenuScanPMSPayCRMKDSBIAPI

Support paths

Choose the help path that matches the moment

Whether you are just starting or resolving an operational issue, support should connect back to the workflow.

Getting started

Guidance for tenant setup, menus, rooms, staff invitations, and launch planning.

Account and security

Help with login, MFA, verification, roles, permissions, and trusted devices.

Daily workflows

Support for ordering, kitchen, payments, folios, inventory, and guest service operations.

Integrations

Assistance with payment gateways, PMS sync, webhooks, WhatsApp, and external systems.

Reporting

Help interpreting dashboards, widgets, reports, rollups, and operational metrics.

Live support

Route urgent questions through contact channels with operational context.

Onboarding

Implementation help for real operations

Use onboarding time to map menus, roles, payments, PMS workflows, service requests, and reporting. The best setup mirrors how your team already works.

Module sequence planning
Staff role and permission guidance
Menu, room, and payment setup support
Go-live workflow review

Contact details

Support: support@themenuscan.com

Sales: sales@themenuscan.com

Phone: +91-8796228483

See it on your floor

Need help with a specific workflow?

Send the module, route, or issue and we will route your request to the right team.

Contact support Book onboarding