FAQ
Questions teams ask before they go live
Plain answers on modules, setup, pricing, security, integrations, and which hospitality formats TheMenuScan supports.
MenuItems, pricing, availability
OrderQR, POS, room service
KitchenPreparation and readiness
AnalyticsLive operational visibility
FAQ
Common questions
Restaurants, cafes, cloud kitchens, hotels, serviced stays, and multi-location operators who need POS, QR ordering, kitchen, inventory, PMS, staff, and analytics in one system.
Menu and POS, QR ordering, kitchen display, inventory and recipes, cost analytics, hotel PMS, guest portal, staff, CRM and loyalty, payments, analytics, security, and integrations. You enable what you run.
Yes. The architecture is modular, so teams can start with the workflows they need and add modules over time.
Yes. PMS workflows, room service, folios, ordering, payments, and guest service can operate together.
The platform includes MFA, RBAC, permissions, audit logs, step-up authentication, encryption patterns, and tenant-aware data access.
Yes. Integration records, webhooks, data mapping, PMS sync, payment gateways, and messaging services are part of the platform model.
Yes. The site uses globally relevant language. Currency, tax, and payment behavior can be configured for the operating region.
See it on your floor
Still have a specific question?
Send the details and we will route it to the right team.