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TheMenuScan · POS · QR ordering · Kitchen · Inventory · Hotel PMS · Staff · Analytics

Feature

CRM, Loyalty, and Promotions

Use loyalty programs, coupon campaigns, and WhatsApp rewards to keep guests coming back while operations stay connected to orders and payments.

CRMOrderingPaymentsMarketingGuest PortalWhatsApp
MenuItems, pricing, availability
OrderQR, POS, room service
KitchenPreparation and readiness
AnalyticsLive operational visibility

POS · QR ordering · kitchen · inventory · rooms · staff · analytics

For restaurants, cafes, cloud kitchens, and hotels.

The problem this solves

Disconnected work slows service down

Customer retention suffers when loyalty, offers, order history, and guest communication are managed in separate systems.

What this module connects

Orders, stock, rooms, and reports stay in the same guest context instead of separate apps.

CRMOrderingPaymentsMarketingGuest PortalWhatsApp

How it works

From setup to daily operation

Profile

Build guest and customer records with contact details, preferences, and communication history.

Transact

Connect orders, bills, payments, and loyalty redemptions in one flow.

Reward

Award points, manage tiers, and let guests redeem rewards or discounts.

Communicate

Send WhatsApp alerts, campaign offers, and retention messages to customers.

Promote

Launch coupons, offers, and loyalty campaigns that drive repeat visits.

Inside this module

What you can do

Each capability is a real operating task, not a marketing label.

Customer profiles

Keep guest history, contact details, loyalty status, and communication preferences together.

Loyalty and rewards

Manage points, tiered status, loyalty numbers, redemptions, and reward offers from the same platform.

Promotions

Create coupons, offers, and campaigns that apply automatically or by code at checkout.

WhatsApp engagement

Send targeted messages for new loyalty accounts, points updates, and promotional reminders.

Who uses it

Built for the people doing the work

Access follows role: staff see their station, owners see costs and controls.

MarketingManagerService teamAdminGuest experience

What improves

Outcomes you can measure

  • Stronger repeat visits
  • Higher average spend from promotions
  • Smarter customer outreach
  • More friction-free loyalty enrollment

See it on your floor

See CRM, Loyalty, and Promotions with your own workflow

A short demo maps this module to your menus, roles, payments, and service flow.

See POS, kitchen, rooms, and costs in one walkthrough.

Book a demo
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